This Privacy Policy outlines how Yoga Nest Studio collects, uses, and protects personal data. We take the security and privacy of our customers very seriously and strive to comply with European Data Protection laws. We will only use your personal information as necessary to provide our services, and we do not share your information with unrelated third parties, nor do we retain any information beyond what is required for our services.

Information Collection

Yoga Nest Studio collects and stores any information provided by users through our booking platform or directly during studio visits. The types of personal data we may collect include:

- Name

- Email address

- Telephone number

- Date of birth

- Gender

- Residential address

- Booking history

- Other relevant information necessary for service provision

Purpose of Data Use

We process your data to fulfill our contractual obligations for the following purposes:

- To provide and operate our yoga services

- To manage bookings and store product information

- To issue invoices

- To maintain a booking history

- To offer ongoing customer support

- To generate aggregated statistical data to improve our services

We may contact you regarding your account, to troubleshoot issues, resolve disputes, collect fees, conduct surveys, or provide updates about our studio. Communication may occur via email, telephone, text messages, or postal mail.

You have the right to withdraw consent for data processing at any time. Please note that withdrawing consent may limit your ability to use our services. To withdraw consent, contact us at hello@yoganest.ch.

Data Storage

We retain your data for the duration of our contractual relationship. If a user account is inactive and no valid product is associated (e.g., class passes, subscriptions), the data will be deleted three years after the last booking. Data required for invoicing and billing purposes will be stored longer due to legal retention requirements.

Data Security

Your personal data is stored securely within our booking platform and protected by password encryption. Our booking platform has implemented appropriate measures to ensure data security. In the event of a data breach that puts your information at risk, we will notify you immediately.

User Consent

By completing an online booking, you confirm that you have read and understood our Privacy Policy. For on-site bookings, you will confirm your understanding by signing a consent form.

Website Hosting

Our website is hosted on metanet.ch. and framer.com

Analytics

We may use web analytics services to monitor and analyze website usage. These services may use cookies and other tracking technologies. Please review their privacy policies for more information on how they handle user data.

Legal Rights

If you wish to stop us from processing your data, please contact us at hello@yoganest.ch. We reserve the right to modify this Privacy Policy at any time, and any changes will take effect immediately upon posting on our website. We will notify you of significant changes to ensure you are aware of how we handle your information.

Contact Us

For any questions or concerns regarding our Privacy Policy, please reach out to us at info@theyoganest.ch.

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This Privacy Policy is effective as of 1st May 2024 and may be updated periodically. Please review it regularly for any changes.